House rules

  • It is forbidden to use our apartments for parties or gatherings where occupants of neighbouring apartments might be disturbed. If, on arrival, it is felt you are intending to use the apartments for such an event you may be refused entrance. If it is discovered that you are holding such an event after arrival you will be required to leave immediately. In such circumstances, We are not obliged to provide or locate alternative accommodation. The proportion of refund is at Our discretion.

  • You agree to be liable for delayed or amended charges which may include: loss of keys, other consumption charges, provided services, damage to the accommodation, rooms left behind in an unreasonable way and eventual miscalculations by check-in, during your stay and after check-out.

  • The management team of Curaçao Gardens accepts no responsibility for any loss, accidents, personal injury, medical expenses or property damage caused by personal negligence or by any other circumstances beyond our control. The hotel is not responsible for valuables left in the apartments.

  • Valid photo identification in the form of a Driver License or Passport is required at check-in.

  • Customers are required to conduct themselves and ensure that their Guests conduct themselves in a reasonable and responsible manner at the apartment and must not act in any way which may disturb other guests. Failure to adhere to this requirement may result in Guests being asked to leave Curaçao Gardens in which event all Charges and Additional Charges shall become immediately payable by the Guest.

  • These are non-smoking apartments as per Curacao law. You can have a cigarette outside. Please notice that smoking pot is also prohibited in outside public areas. We have to charge a minimum deep-clean fee of US$250 if you smoke in your apartment.

  • Because Curaçao Gardens will be your second home, you will likely bring personal belongings to the public areas. We will do our best to keep an eye on them. The guest will be responsible for any loss or damage caused at Curaçao Gardens by Guests or visitors of the Guest. The Guest may be liable for Curaçao Gardens' reasonable cost of repairing, cleaning or replacing any property of Curaçao Gardens which is damaged, soiled or lost by a Guest.

  • A safe is provided in all apartments to store personal items. Curaçao Gardens cannot be held liable for any items taken from the safe.

  • Guests who are under 18 cannot stay in our apartments, however they can stay when accompanied by an adult over 18 years and using existing bedding.

  • No animals are allowed in or around Curaçao Gardens with the exception of guide dogs. But we do have Erik. Please take care of him when you see him wandering around, looking for inspiration for a new concept.

  • Curaçao Gardens does not accept bookings made by those under the age of 16. Failure to adhere to this rule will result in automatic Cancellation with no refund given.

Liability

You agree to be liable for delayed or amended charges which may include: loss of keys, other consumption charges, provided services, damage to the accommodation, rooms left behind in an unreasonable way and eventual miscalculations by check-in, during your stay and after check-out.

The management team of Curaçao Gardens accepts no responsibility for any loss, accidents, personal injury, medical expenses or property damage caused by personal negligence or by any other circumstances beyond our control. Curaçao Gardens is not responsible for valuables left in the apartments.

Curaçao Gardens cannot be held liable for direct or indirect damage as a consequence of the client’s use of the studios or apartments and public areas, including and without limitation, damages, and losses because of fire, robbery or criminal behaviour.

Curaçao Gardens cannot be held liable for death, injury to a person, loss of, or damage to any property of any person staying/visiting Curaçao Gardens.

Curaçao Gardens cannot be held liable for any damages caused by third parties.

The person booking the reservation is responsible for any direct or indirect damage of the Curaçao Gardens apartments or studios and public areas and loss of any of its contents.

We expect everyone staying at Curaçao Gardens to take all reasonable care of Curaçao Gardens property.

Please report any damage, loss or improper cleanliness of your studio or apartment, as we want to fix it as soon as possible to make you feel right at home.

In addition, this will prevent you from being held responsible for any damage or loss during or after your stay.

In the case of leaving your studio or apartment or any other area on Curaçao Gardens property with any damage, missing items or heavy pollution, your credit card provided at check-in or booking can be charged for the associated costs.

The Customer agrees that Curaçao Gardens is only supplying its facilities, products and services to the Customer for private use and has no liability to the Customer for any loss of profit, loss of business, business interruption or loss of business opportunity.